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Shocks For Life FAQ's

 

FREQUENTLY ASKED QUESTIONS

 

What is Shocks for Life?

Shocks for Life is a registered trade mark of Gabriel SA (Pty) Ltd. Shocks for Life is offered under conditional promotional activity only for limited and prescribed periods

Is Shocks for Life open to everyone?

Shocks for Life is a form of promotion and is specific to the promotion conditions. From time to time the promotion could be offered to a specific sector only e.g. Essential Services Employees or could be offered to a specific retail chain or fitment centre group only

Does Shocks for Life replace my standard warranty?

No, the promotional Shocks for Life offer does not replace the standard Gabriel product warranty.

What does “Life” mean in Shocks for Life?

Shocks for Life is a promotional warranty allowing the customer who has registered their purchase of Gabriel shock absorbers during the Shocks for Life promotional period, a replacement of the purchased units for the lifetime of the vehicle under the registered owner.

When I sell my vehicle, can I sell it with Shocks for Life?

No, the Shocks for Life warranty is not transferable to a new owner of the vehicle. It is specific to the registered owner of the vehicle on the Gabriel Shocks for Life portal www.gabriel.co.za/shocks-for-life

How do I register my Gabriel purchase to get Shocks for Life?

If you have purchased Gabriel shock absorbers during the Shocks for Life promotional period, and you qualify under the promotion conditions you simply go to www.gabriel.co.za/shocks-for-life , complete the form and submit the required documents. Your registration once approved, will result in the issuing of a Shocks for Life certificate of registration.

Does Shocks for Life cover fitment & installation costs?

No, the Shocks for Life offer only covers the replacement units. You will need to cover any associated costs such as fitment, wheel alignment etc.

How do I claim against my Shocks for Life warranty?

Should your registered shocks need replacement due to a fault, failure or normal wear and tear, Gabriel will replace the faulty units (pairs). Simply email your Shocks for Life certificate, along with the details of why you need replacement units to information@gabriel.co.za and Gabriel will verify the claim against the Shocks for Life registration and directly ship replacement units to you.

Is Shocks for Life available in other countries?

No, Shocks for Life is only available to residents and vehicles registered within the Republic of South Africa. Shocks for Life is not applicable or valid in any other territory other than the Republic of South Africa.